This stool collection kit is posted to you via DHL, with instructions for use at home. You can arrange for DHL to collect your sample using freepost returns. If you are ordering from outside the UK we will ship via DHL with return labels. Your sample is sent to the USA for testing with Doctors Data Labs so results take 3 weeks.
The samples must be shipped within 48 hours of collection. It is recommend collecting your samples on Monday or Tuesday and returning it the same day after freezing, or the next day.
Samples must be received at the Labs between Monday and Thursday, with the last dispatch day being Wednesday. To ensure timely shipping, schedule the courier collection at least 24 hours in advance.
When we receive your results back from the laboratory (approx 3 weeks) we will email you your PDF results and, if you have chosen a support package, you will also receive our functional medicine advice to support your recovery.